AGB

These Terms of Service govern your access to and use of the online store operated under info@tableclothsfactory.shop.

By using our website or placing an order, you agree to these Terms of Service to the extent permitted by applicable law.

Mandatory consumer rights available under German and European Union law remain unaffected.

1. Store Operator

The online store is operated under the business name:

info@tableclothsfactory.shop

Customer service email:

info@info@tableclothsfactory.shop

2. Scope

These Terms apply to:

• Access to our website;
• Purchases made through our online store;
• Customer accounts;
• Communications with us;
• Other services made available through the store.

3. Eligibility to Purchase

By placing an order, you confirm that you have the legal capacity required to enter into the purchase contract or that you have appropriate authorization to do so.

4. Product Information

We make reasonable efforts to provide accurate descriptions, images, pricing, sizes, specifications, and availability.

Minor differences in product appearance may occur because of lighting, photography, manufacturing variation, or device display settings.

If a material error is identified, we may take reasonable corrective action in accordance with applicable consumer law.

5. Prices

The price applicable to an order is the price displayed during the applicable purchasing process, subject to correction of obvious errors where legally permitted.

Applicable taxes and other mandatory charges will be handled in accordance with the information presented through the store and applicable law.

Standard shipping is provided free of charge for all orders.

6. Orders and Contract Formation

Submitting an order constitutes an offer to purchase the selected products.

After an order is submitted, you may receive an electronic acknowledgement.

A purchase contract is formed according to the ordering process communicated through our store and applicable law.

We may refuse or cancel an order where legally permitted, including situations involving:

• Fraud or suspected unauthorized payment;
• Clearly incorrect pricing;
• Product unavailability;
• Technical errors;
• Legal restrictions.

Where an order is cancelled after payment and no lawful deduction applies, the relevant amount will be refunded.

7. Payment

Payment must be made using a payment method offered during checkout.

You represent that you are authorized to use the payment method supplied.

Payment services may be provided by third-party payment processors and may be subject to their applicable terms and privacy practices.

8. Shipping

All orders qualify for free standard shipping.

Our standard delivery timeframe is 15–20 days, subject to circumstances described in our Shipping Policy.

Additional information regarding shipping, delivery delays, address errors, and lost packages is available in our Shipping Policy.

9. Withdrawal, Returns, and Refunds

Consumers may have a statutory right to withdraw from an online purchase within 14 days without giving a reason, subject to legal exceptions.

Our Return and Refund Policy provides additional instructions for exercising withdrawal rights and returning products.

Nothing in these Terms limits mandatory statutory consumer rights.

10. Defective or Non-Conforming Goods

Goods supplied to consumers must comply with applicable legal conformity requirements.

If a product is defective or otherwise does not conform to the contract, customers may be entitled to statutory remedies. Those rights are not replaced or reduced by these Terms.

11. Delivery Risk

Risk relating to consumer deliveries will transfer in accordance with mandatory applicable consumer law.

Nothing in these Terms is intended to transfer transportation risk to a consumer earlier than permitted by law.

12. Acceptable Use

You must not use our website:

• For unlawful purposes;
• To commit fraud;
• To infringe intellectual property rights;
• To transmit malicious software;
• To interfere with website security;
• To attempt unauthorized access to systems or accounts;
• To scrape, copy, or exploit the website unlawfully;
• To provide false or misleading information in connection with fraudulent activity.

We may take reasonable action to protect the website, customers, and our services from misuse.

13. Intellectual Property

Unless otherwise stated, content made available through the website, including store design, text, graphics, logos, photographs, and other materials, is protected by applicable intellectual property laws.

You may use the website for personal and lawful shopping purposes.

No intellectual property rights are transferred to you merely because you access our website or purchase a product.

14. Third-Party Services

Certain store functions may rely on third-party services, including Shopify, payment processors, shipping providers, and other technology suppliers.

The availability and operation of such third-party services may be governed by separate terms.

15. Privacy

Personal information is processed as described in our Privacy Policy.

Where applicable, our handling of personal data is subject to the GDPR and other applicable data protection law.

16. Liability

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

In particular, these Terms do not exclude mandatory liability relating to intentional misconduct, gross negligence, injury to life, body or health, statutory product liability, or mandatory consumer rights.

For other losses, liability will be determined in accordance with applicable German and European Union law.

17. Events Outside Reasonable Control

We are not responsible for delays caused by circumstances genuinely outside our reasonable control to the extent permitted by applicable law.

Such circumstances may include significant transportation disruption, natural disasters, severe weather, government restrictions, strikes, customs disruptions, or major infrastructure failures.

Mandatory consumer remedies remain unaffected.

18. Governing Law

These Terms are governed by applicable German law, without depriving consumers of mandatory protections available to them under applicable consumer-protection rules.

Any jurisdiction provision will apply only to the extent permitted by mandatory law.

19. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply to the extent legally possible.

20. Changes to These Terms

We may update these Terms from time to time.

Changes will apply prospectively and will not unlawfully alter rights already arising from completed transactions.

The current version will be published on the website.

21. Contact

Questions regarding these Terms of Service may be sent to:

info@tableclothsfactory.shop
Email: info@info@tableclothsfactory.shop