Datenschutzerklärung

This Privacy Policy describes how info@tableclothsfactory.shop collects, uses, discloses, retains, and protects personal information when you visit our online store, place an order, contact us, or otherwise interact with our services.

Where the General Data Protection Regulation ("GDPR") applies, personal data must be processed according to applicable GDPR requirements, including transparency obligations and data-subject rights.

1. Data Controller

For personal information processed through this online store, the business responsible for the processing is:

info@tableclothsfactory.shop
Email: info@info@tableclothsfactory.shop

Privacy-related requests may be sent to the email address above.

2. Personal Information We May Collect

Depending on how you interact with our store, we may collect:

Contact Information

Including:

• Name;
• Email address;
• Telephone number;
• Billing information;
• Shipping information.

Order and Transaction Information

Including:

• Products ordered;
• Order number;
• Order date;
• Transaction information;
• Payment status;
• Shipping and delivery information;
• Returns and refunds.

Payment card information may be processed directly by payment service providers and may not be fully accessible to us.

Account Information

If customer accounts are available, we may process information related to your customer account, login activity, order history, and account preferences.

Technical Information

We may automatically receive information such as:

• IP address;
• Browser type;
• Device information;
• Operating system;
• Pages viewed;
• Website interactions;
• Referring website;
• Cookie identifiers;
• Approximate location derived from technical information;
• Security and fraud-prevention information.

Communications

When you contact us, we may process the information contained in your email or other customer-service communications.

3. Why We Process Personal Information

We may process personal data to:

• Process and fulfill orders;
• Accept and administer payments;
• Arrange delivery;
• Provide order confirmations and updates;
• Process withdrawals, returns, and refunds;
• Provide customer service;
• Maintain customer accounts;
• Prevent fraud and unauthorized transactions;
• Protect the security of our website;
• Comply with accounting, tax, consumer-protection, and other legal obligations;
• Establish, exercise, or defend legal claims;
• Improve our services;
• Provide marketing communications where legally permitted;
• Manage cookie and consent preferences.

4. Legal Bases Under the GDPR

Where the GDPR applies, processing may rely on one or more legal bases, including:

Performance of a contract: when processing is necessary to process an order or provide requested services.

Legal obligation: when processing is required to comply with applicable laws.

Legitimate interests: where processing is necessary for legitimate business purposes such as fraud prevention, security, customer service, or improving business operations, provided those interests are not overridden by your rights.

Consent: where we request your permission, including for certain marketing communications or non-essential cookies.

GDPR Articles 6 and 13 establish requirements relating to lawful processing and information provided to data subjects.

5. Shopify

Our online store uses Shopify's e-commerce infrastructure.

Shopify may process personal information to provide hosting, checkout, security, order-management, and related platform functionality.

Shopify provides merchants with tools intended to support GDPR compliance, while merchants remain responsible for understanding and meeting their own legal obligations.

6. Service Providers and Other Recipients

We may share personal information where necessary with service providers such as:

• Shopify and e-commerce technology providers;
• Payment processors;
• Banks and financial institutions;
• Shipping and logistics providers;
• Fraud-prevention and security providers;
• IT and hosting providers;
• Analytics providers;
• Customer-service providers;
• Professional advisers;
• Government authorities where disclosure is legally required.

We do not disclose personal information to third parties merely for purposes unrelated to operating our store unless there is an appropriate legal basis.

7. Cookies and Similar Technologies

Our website may use cookies, pixels, local storage, and similar technologies.

These technologies may be used for:

• Essential website operation;
• Shopping-cart functionality;
• Authentication;
• Security;
• Remembering preferences;
• Analytics;
• Advertising or marketing where permitted.

Where consent is legally required for non-essential cookies or similar technologies, such technologies should only be activated in accordance with the applicable consent requirements.

You can manage available cookie choices through the consent controls provided on our website and through your browser settings.

8. Marketing Communications

Where permitted by law, we may send promotional communications when you have provided the required consent or another lawful basis applies.

You may withdraw marketing consent at any time by using the unsubscribe option included in an applicable marketing email or contacting:

info@info@tableclothsfactory.shop

Withdrawal of consent does not affect the lawfulness of processing performed before withdrawal.

9. International Data Transfers

Some technology and service providers may process information outside Germany or the European Economic Area.

Where GDPR restrictions on international transfers apply, appropriate safeguards must be used as required by applicable law, such as an applicable adequacy decision or approved contractual safeguards.

10. Data Retention

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected and as required by applicable law.

Retention periods may depend on:

• Order and contractual requirements;
• Tax and accounting requirements;
• Consumer-protection requirements;
• Fraud prevention;
• Dispute resolution;
• Legal claims.

After the applicable retention period expires, information may be deleted, anonymized, or otherwise handled in accordance with applicable law.

11. Your GDPR Rights

Subject to applicable conditions and exceptions, you may have rights including:

• The right to access your personal data;
• The right to correct inaccurate personal data;
• The right to request deletion;
• The right to restrict processing;
• The right to object to certain processing;
• The right to data portability;
• The right to withdraw consent;
• Rights relating to certain automated decision-making;
• The right to lodge a complaint with a competent data protection supervisory authority.

The GDPR provides these and related rights to individuals whose data is subject to the Regulation.

To exercise a privacy right, contact:

info@info@tableclothsfactory.shop

We may request reasonable information necessary to verify your identity before completing a request.

12. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

13. Children's Privacy

Our store is not intended to knowingly collect personal information directly from children who are not legally capable of entering into the relevant transaction or providing valid consent where consent is required.

If you believe a child has provided personal information improperly, contact us.

14. Changes to This Privacy Policy

We may update this Privacy Policy when necessary to reflect changes in our practices, services, technology, or legal obligations.

The latest version will be published on this website with an updated revision date.

15. Contact

For questions or requests regarding privacy or personal data:

info@tableclothsfactory.shop
Email: info@info@tableclothsfactory.shop